hitman99 Casino & Sportsbook Data Care

This page describes what we collect when you use hitman99 and how we keep that data protected. Your privacy matters to us—we handle your personal information, payment details, and account activity with strict security practices and transparent policies.

We at hitman99 collect data only to operate our platform, process your deposits and withdrawals, verify your identity, and improve service quality. We do not sell your information to third parties. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and other service partners may access your data solely to process transactions or comply with law.

Our data practices reflect applicable privacy laws and industry standards. You retain rights to access, update, or delete your data subject to legal and operational requirements.

What we collect and how we use it on hitman99

Account registration data

When you create a hitman99 account, we collect your email address, phone number, username, and password. We use your email and phone to verify your identity, send account notifications, and enable account recovery if you lose access. Your password is hashed and stored securely; we never store it in plain text. We collect this data to create and secure your account.

Payment and transaction data

When you deposit or withdraw via hitman99, we collect information required to process the transaction: your payment method (e-wallet or bank account identifier), deposit or withdrawal amount, and transaction timestamp. We do not store full payment card numbers or e-wallet credentials; we store only encrypted tokens that allow us to process future transactions. Payment data is shared with our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) strictly to execute the transaction.

Identity verification data: For withdrawals above our standard threshold, we request Know Your Customer (KYC) documents: a photo of your Indonesian national ID (KTP) or passport and a selfie with your ID. We use these to verify your identity and comply with financial regulations. Once verified, we retain these documents securely for audit and legal purposes.

Betting and gaming activity

We collect data on every bet, entry, or game session you place on hitman99: the market or game (Liga 1, Piala Indonesia, Champions League, Premier League, live-dealer tables, slot games, Mobile Legends, Free Fire, PUBG Mobile), your stake amount, the odds or terms, and the settlement outcome. This data is stored permanently in your account transaction history. We use it to settle your bets accurately, investigate disputes, and detect fraud. Your betting history is visible only to you and our support team (upon request for dispute resolution).

Device and connection data

We collect limited technical data: your device type (Android, iOS, desktop), browser type, IP address, and general location (country or region level, never your exact address). We use this to detect unauthorized access, prevent fraud, and improve platform stability. We do not track your precise location without consent. Device data is retained for up to 90 days.

Communication data

If you contact hitman99 support, we collect your message content, support ticket history, and any attachments. We use this data to resolve your issue, train our support team, and improve service. Support conversations are retained in your account for reference and may be reviewed by our team for quality assurance.

Cookies and tracking

hitman99 uses cookies to maintain your login session, remember your preferences, and analyze site performance. Cookies are small text files stored on your device. We use session cookies (deleted when you log out) and persistent cookies (remain until expiry). You can control cookies via your browser settings; disabling cookies may limit some hitman99 features. We do not use third-party tracking cookies for advertising.

Data protection and your rights on hitman99

How we protect your data

We at hitman99 encrypt all data in transit (using HTTPS) and at rest. Our servers use current security standards and are monitored continuously. Access to your personal data is restricted to hitman99 staff who need it to process your requests or operate the platform. We do not share your data with third parties except where necessary to process payments, comply with law, or operate our service.

Our servers may be located outside your jurisdiction (Indonesia). By using hitman99, you consent to your data being transferred to and stored on servers in supported regions. Data transferred internationally remains subject to this privacy policy and applicable laws.

Your data rights

Access: You may request a copy of all data we hold about you. Contact our support team to initiate a data export. We provide this within standard windows.
Update: You may update your email, phone number, or other account details directly from your hitman99 dashboard.
Delete: You may request account deletion, which removes your profile and associated data within standard retention periods. However, transaction records required for compliance or dispute resolution are retained as mandated by law.
Opt-out: You may opt out of promotional emails by clicking the unsubscribe link in any hitman99 email. Service notifications cannot be disabled as they are essential to account operation.

Data retention on hitman99

We retain account data for the duration of your hitman99 membership. After you close your account, we retain transaction records and payment data for up to 7 years as required by financial regulations and dispute resolution. Personal identification documents (KTP, passport, selfies) are retained for up to 5 years. Device and connection logs are deleted after 90 days. You may request earlier deletion subject to legal constraints.

Third-party links: hitman99 may link to external sites (official league websites, sports statistics). We are not responsible for their privacy practices. Review their privacy policies before sharing data with them.

Changes to this policy

We may update this privacy policy at any time. Material changes are notified via email or in-app message. Your continued use of hitman99 after notification constitutes acceptance of revised policy. We encourage you to review this page periodically.

Contact us about your privacy

If you have questions about our privacy practices, wish to access, update, or delete your data, or have concerns about how we handle your information, contact our English-language support team. We are available during standard business hours across supported regions including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. We respond to privacy requests within 10–15 business days.

Summary of your hitman99 privacy rights

We at hitman99 are committed to transparent data practices. Your personal information is collected only for account operation, payment processing, identity verification, and service improvement. We encrypt your data, restrict access to authorized staff, and do not sell your information to third parties.

You retain full rights to access, update, or delete your data subject to legal requirements. Payment and transaction data is retained only as long as necessary to settle disputes and comply with regulations. Our privacy practices reflect industry standards and applicable laws in supported jurisdictions.

For privacy inquiries or to exercise your rights, contact our English-language support team. We aim to address all requests within standard business windows.